Usually, yes. We’ll check your network and broadband quality during our site survey to ensure it’s suitable for a reliable VoIP setup.

Many customers ask whether their existing internet connection is suitable for VoIP — and the good news is, in most cases, it is. If you have a reasonably fast and reliable broadband line, your system can usually handle business VoIP with no problem. Our job is to make sure your setup is ready with minimal disruption.
When we provide a VoIP broadband check Surrey, we carry out a full connection assessment before we install anything. This includes testing for download/upload speeds, latency, jitter, and packet loss. These factors directly affect call quality and reliability. If any part of your connection doesn’t meet VoIP standards, we’ll advise you on upgrades, such as FTTP or 4G/5G failover.
We’ve worked with many Surrey businesses and home offices to set up VoIP without replacing their entire internet system. However, where needed, we also offer enhanced broadband and Wi-Fi solutions to ensure smooth VoIP performance — especially in multi-user environments or remote teams.
Searches like “is my broadband good enough for VoIP?” or “can I run VoIP at home?” are increasingly common. That’s why our VoIP broadband check Surrey service is a core part of our VoIP installation process.
By checking your connection first, we prevent future issues and give you confidence that your system will perform reliably from day one. Whether you’re switching from landlines or expanding a current setup, our VoIP broadband check Surrey service ensures a smooth transition.