Surrey Wi-Fi & VoIP Experts | Home & Business Connectivity

Your Local Wi-Fi & VoIP Specialists — For Home and Business

Tag: VoIP Setup

Surrey Wi-Fi & VoIP Experts FAQ's

Got questions about Wi-Fi, VoIP, broadband, or connectivity in Surrey? You’re in the right place. Browse our most frequently asked questions to find quick, expert answers about our services, installations, and how we keep homes and businesses reliably connected across the region.

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Can I use VoIP phones with my current internet connection?

Usually, yes. We’ll check your network and broadband quality during our site survey to ensure it’s suitable for a reliable VoIP setup.

van parked near the Shepperton town sign in Surrey, performing VoIP and broadband connection checks for local customers.

Many customers ask whether their existing internet connection is suitable for VoIP — and the good news is, in most cases, it is. If you have a reasonably fast and reliable broadband line, your system can usually handle business VoIP with no problem. Our job is to make sure your setup is ready with minimal disruption.

When we provide a VoIP broadband check Surrey, we carry out a full connection assessment before we install anything. This includes testing for download/upload speeds, latency, jitter, and packet loss. These factors directly affect call quality and reliability. If any part of your connection doesn’t meet VoIP standards, we’ll advise you on upgrades, such as FTTP or 4G/5G failover.

We’ve worked with many Surrey businesses and home offices to set up VoIP without replacing their entire internet system. However, where needed, we also offer enhanced broadband and Wi-Fi solutions to ensure smooth VoIP performance — especially in multi-user environments or remote teams.

Searches like “is my broadband good enough for VoIP?” or “can I run VoIP at home?” are increasingly common. That’s why our VoIP broadband check Surrey service is a core part of our VoIP installation process.

By checking your connection first, we prevent future issues and give you confidence that your system will perform reliably from day one. Whether you’re switching from landlines or expanding a current setup, our VoIP broadband check Surrey service ensures a smooth transition.

What is Gamma Horizon VoIP and how does it benefit my business?

Gamma Horizon is a cloud-based VoIP phone system that allows your business to handle calls over the internet. It supports remote working, call recording, voicemail-to-email, and CRM integration.

van parked in Sunbury-on-Thames, supporting local businesses with cloud phone systems – What is Gamma Horizon VoIP and how does it benefit my business?

Gamma Horizon is one of the UK’s leading VoIP phone systems for small businesses, offering flexibility, cost-efficiency, and powerful communication features. Unlike traditional phone lines, Gamma Horizon operates entirely over your broadband connection, giving you the ability to manage calls from desk phones, laptops, or mobile devices.

Whether you’re a small team in one location or a growing business with remote staff, Gamma Horizon offers a centralised, scalable phone system that fits your needs. Features include auto-attendants, call recording, call forwarding, hunt groups, voicemail-to-email, and mobile softphone apps — all managed from an easy-to-use online portal.

When Surrey businesses search for “Gamma Horizon VoIP” or “VoIP phone systems for small businesses,” they’re typically looking for a way to reduce costs while gaining more control and flexibility. Gamma Horizon delivers all of that, with HD call quality and full support for hybrid or remote working environments.

As part of our installation service, we handle every aspect — from hardware setup and number porting to call flow design and ongoing support. We also ensure your broadband is VoIP-ready by assessing your connection and, if needed, improving it with FTTP or 4G/5G solutions.

What makes VoIP phone systems for small businesses like Gamma Horizon stand out is their ability to grow with your company. You can easily add users, create teams, or connect new sites without major infrastructure changes.

For any small business in Surrey looking to modernise communications, cut landline bills, and support flexible working, Gamma Horizon is a smart investment — and we’re the local team to install and support it properly.